Boost Healthcare Efficiency with IoT & Integrated Software Development

It is an in-venue restaurant ordering system that allows customers to pre-order food for on-table delivery or pickup, eliminating the need to wait in long queues. The system will consist of a mobile application for customers and a web-based backend for restaurant management.

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

It is a PWA-based QR web application for vacation logistics management, to streamline and automate the tedious, redundant processes associated with parcel/luggage deliveries for customers and hotel admins.

The business objective is to provide an efficient and easy-to-use mechanism for hotel guests/travelers to overcome the burden of managing luggage during their journey. Also, empowering the hotels to improve their customer experience through this system.

Solution is designed for an aesthetics clinic chain, allowing patients to browse multiple treatment options and packages based on their specific skin concerns.

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.