Workflow Automation and Process Management

In the dynamic landscape of Workflow Automation and Process Management, smartData serves as a strategic partner, revolutionizing how businesses streamline and optimize workflows. Our solutions enable businesses to leverage intelligent automation to reduce operational errors and lower costs, enhancing both productivity and customer satisfaction.

Our expertise covers workflow design, automation implementation, and process analysis, providing tools to automate repetitive tasks, minimize errors, and maximize efficiency. Beyond functionality, our user-friendly designs ensure that workflows are intuitive, improving user experience and fostering team engagement.

Partner with smartData to transform operations through innovative Workflow Automation and Process Management, where efficiency, precision, and user-centric design work together to maximize business impact.

Recent Portfolio Projects

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1800Ironing

1800Ironing

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

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Fire Inspection Management App

Fire Inspection Management App

It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
This system strengthens client relationships by delivering seamless access to maintenance reports, schedules, and alerts while promoting transparency. With features like real-time updates, job management, asset tracking, secure document storage, and compliance tracking.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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Toyness App Bug Fixation

Toyness App Bug Fixation

Toyness is a multilingual go to online kids store with massive collection of kid’s toys sorted under different categories.The app facilitates seamless buying experience through one-step checkout process, multi-payment options,  order tracking and and easy refund/return management. The app also has an integrated web-based system for admin to manage product categories, inventory and order management, shipment handling, and setting multiple languages.

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Membership Wellness Product Platform

Membership Wellness Product Platform

Bellabox is a subscription-based beauty box service that delivers curated cosmetic samples from local and international brands to users monthly. The platform allows customers to discover new beauty products before committing to full-size purchases. The business model enhances brand exposure for partnered beauty companies while offering users a convenient and cost-effective way to explore skincare, haircare, and cosmetics.

The platform streamlines the subscription management process, ensuring seamless user sign-ups, automated billing, order fulfillment, and personalized recommendations based on user preferences. With a focus on customer retention and engagement, the system incorporates loyalty rewards, referral programs, and promotional discounts to boost recurring sales.

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Cloud Workshop Management System

Cloud Workshop Management System

A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations.
The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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