Project aims to develop a comprehensive Mobile Workforce Management and Compliance Reporting solution tailored specifically for companies operating in the field of security services. This innovative platform will seamlessly integrate both web and mobile applications to enhance the efficiency, accountability, and compliance of security personnel in the field. 

With Mobile Workforce Management and Compliance Reporting solution, we aim to empower security service companies with the tools they need to optimize their operations, improve compliance, and ensure the safety and security of their clients. This project will enhance efficiency, reduce risks, and ultimately lead to higher client satisfaction and business growth. 

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

• Showcase a comprehensive range of heating products with detailed descriptions and images.
• Provide information on services such as heater repairs, inspections, and maintenance.
• Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
• Offer contact details, showroom location, and operating hours for customer convenience.
• Ensure a responsive design for optimal viewing on various devices.

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

The major objective of this bilingual app is to prevent community spread of the virus. Anonymous users get registered and the app uses BLE to scan the nearby users. It notifies the user in case there is nearby any positive case in the last 14 days.

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.