Supplier Relationship Management

In the dynamic field of Supplier Relationship Management (SRM), smartData serves as a strategic partner, enhancing how businesses collaborate with suppliers. We go beyond transactional relationships to establish strong, strategic partnerships that boost efficiency and reduce costs. Our solutions include supplier performance evaluation, procurement automation, and transparent communication tools, equipping businesses to assess supplier quality, streamline procurement, and foster collaborative relationships.

Our SRM approach also prioritises compliance and data security, ensuring that supply chain partners meet regulatory standards while safeguarding sensitive information. With smartData, build resilient, efficient supplier relationships that drive supply chain success.

Recent Portfolio Projects

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Live Video Shopping App

Live Video Shopping App

A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:

  • Enable sellers to conduct live streaming sessions for product demonstrations.
  • Allow customers to view, interact, and purchase directly from live streams.
  • Integrate with social media platforms for expanded reach.
  • Facilitate real-time order and claim management.
  • Support payment processing and secure transactions.
  • Provide an intuitive admin dashboard for user and inventory management.
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On-Demand Staffing & Recruiting Platform for NDIS Plan Management

On-Demand Staffing & Recruiting Platform for NDIS Plan Management

The application is an interactive and efficient online platform to connect home care enterprises with certified caregivers. The platform aims to address challenges such as timely service delivery for enterprises and optimal schedule utilization for caregivers by providing a seamless connection between both parties.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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House Owner Association Verified AI Tool

House Owner Association Verified AI Tool

HOA Verified leverages advanced AI, powered by LLMs and RAG, to streamline document management, simplify adherence to local and state regulations, and enhance communication with residents. By combining intelligent search with contextual understanding, the platform delivers actionable insights, tailored compliance solutions, and robust community resources—reducing administrative burdens and fostering thriving, well-managed communities.

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Toyness App Bug Fixation

Toyness App Bug Fixation

Toyness is a multilingual go to online kids store with massive collection of kid’s toys sorted under different categories.The app facilitates seamless buying experience through one-step checkout process, multi-payment options,  order tracking and and easy refund/return management. The app also has an integrated web-based system for admin to manage product categories, inventory and order management, shipment handling, and setting multiple languages.

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InsureTech System

InsureTech System

It is a fully-automated risk assessment & benchmarking process management system. It allows business owners to build a comprehensive, industry-specific risk profile for business in a matter of minutes.
The system facilitates affordable, intelligent matching of risk and insurance, reducing the likelihood of under insurance and optimizing premium expenditure.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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