Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs. By addressing the challenges that often arise when seeking care abroad, such as language barriers and cultural mismatches, the platform ensures that users receive personalised, empathetic care from professionals they can trust. With seamless virtual consultations, users can access support anytime, regardless of geographic location, creating a supportive and familiar therapeutic environment. This service fosters mental well-being and resilience, making it easier for international communities to maintain strong connections with their home countries while navigating life abroad. 

It is a PWA-based QR web application for vacation logistics management, to streamline and automate the tedious, redundant processes associated with parcel/luggage deliveries for customers and hotel admins.

The business objective is to provide an efficient and easy-to-use mechanism for hotel guests/travelers to overcome the burden of managing luggage during their journey. Also, empowering the hotels to improve their customer experience through this system.

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

Custom Apparel & Uniform Retail Marketplace, a leading supplier of uniforms and workwear in Australia, sought to enhance its online presence by developing a comprehensive e-commerce platform. The objective was to create a user-friendly website that showcases their extensive product range, facilitates online purchases, and provides detailed information on their offerings. The platform needed to cater to various industries, including corporate, hospitality, healthcare, and sports sectors.
The website was designed to:

• Present a vast array of uniform products with detailed descriptions and high-quality images.
• Enable seamless online purchasing with secure payment gateways.
• Provide information on bulk buying options and customization services.
• Offer an intuitive navigation system for users to easily find products by category.
• Ensure a responsive design for optimal viewing on various devices.