Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
To solve this, we developed a purpose-built digital platform that brings everything into one place. It simplifies task management, gives tenants a direct line for raising issues, and provides centre staff and contractors with the tools they need to stay on top of their work. Everything is tracked, nothing falls through the cracks, and everyone is accountable.

A staffing agency required a web-based platform to streamline candidate profile generation with a professional, branded layout. The goal was to simplify the process of inputting candidate details, resume parsing, talent scoring, and PDF generation. This tool needed to ensure consistency, branding compliance, and efficiency in preparing candidate profiles for client distribution.

This system was designed to:

• Automate candidate data entry and resume parsing.
• Provide a structured scoring system for assessing candidates.
• Allow recruiters to add insights based on predefined templates.
• Enable profile editing, secure storage, and PDF export with agency branding.
• Ensure a mobile-responsive and user-friendly experience.

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

This project focuses on creating a dynamic and interactive business directory platform that serves as a bridge between customers and businesses. The platform aims to enhance local business visibility while providing customers with a seamless experience to discover, engage, and interact with various service providers.
The platform allows customers to search for businesses based on locations, view detailed profiles, and interact through reviews, ratings, and inquiries. Businesses can register, manage their profiles, subscribe to the service, and interact with customers. 
 

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.