The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
This system strengthens client relationships by delivering seamless access to maintenance reports, schedules, and alerts while promoting transparency. With features like real-time updates, job management, asset tracking, secure document storage, and compliance tracking.

Our automation platform is designed to transform the delivery of market research services for organizations, government agencies, and other sectors. By streamlining the entire research process—from data collection to analysis and reporting—our platform offers a comprehensive, user-friendly solution that enhances efficiency, reduces costs, and delivers high-quality insights.

The platform is equipped with advanced features like dynamic surveys, customizable reporting, and real-time dashboards, making it easier for users to gather and analyze data. Whether you’re looking to conduct large-scale surveys, generate detailed reports, or access real-time insights, our platform provides the tools needed to make informed decisions quickly and effectively.

The application is an interactive and efficient online platform to connect home care enterprises with certified caregivers. The platform aims to address challenges such as timely service delivery for enterprises and optimal schedule utilization for caregivers by providing a seamless connection between both parties.

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

It is a fully-automated risk assessment & benchmarking process management system. It allows business owners to build a comprehensive, industry-specific risk profile for business in a matter of minutes.
The system facilitates affordable, intelligent matching of risk and insurance, reducing the likelihood of under insurance and optimizing premium expenditure.