Enhance Customer Engagement with Advanced NLP Technology in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Enhance Customer Engagement with AI-Driven NLP Solutions

Natural Language Processing (NLP), enhanced by Large Language Models (LLMs), is revolutionizing how we interact with technology. By enabling machines to comprehend and generate human language, NLP applications are reshaping industries, making processes more intuitive and user-centric. While NLP processes and analyzes human language, LLMs—trained on vast datasets—excel at generating high-quality text, translating languages, and answering questions, unlocking new efficiencies. At smartData, we leverage NLP and LLMs to improve customer service through intelligent chatbots, automate text generation for social media, and streamline various business operations. Additionally, we integrate Deep Learning to capture complex data patterns, supporting tasks like sentiment analysis, text summarization, entity extraction, and document parsing. This layered approach makes NLP invaluable for analyzing and drawing insights from textual data. The combination of NLP and LLMs is a transformative force, enabling businesses to achieve greater efficiency, creativity, and innovation. Through these technologies, smartData empowers organizations to enhance interactions, optimize processes, and unlock new opportunities in a digitally driven world.

Text Classification

Our expert in Text Classification helps businesses automatically categorize large volumes of text data, such as customer feedback, emails, or social media posts. Using advanced NLP algorithms, we classify text into predefined categories, enabling organizations to streamline data processing, monitor customer sentiment, and automate decision-making processes. Our services ensure accurate classification, whether it’s for spam detection, topic categorization, or intent recognition.

Named Entity Recognition (NER)

Our Named Entity Recognition service helps businesses automatically extract key information such as names, dates, locations, and organizations from unstructured text. Our NLP experts utilize state-of-the-art models to identify and classify entities within large datasets. This allows organizations to quickly identify important details from documents, emails, or news articles, reducing manual effort and increasing efficiency in data processing and knowledge extraction.

Language Translation

Our NLP-powered Language Translation services provide real-time, high-quality translation of content across multiple languages. Whether you're expanding globally or communicating with diverse customers, our experts ensure accurate translations that maintain the meaning and tone of the original text. We leverage deep learning models to support businesses in delivering seamless communication with customers worldwide.

Document Clustering

Document Clustering groups similar documents based on content, helping businesses organize and manage vast amounts of text data. Our NLP experts utilize unsupervised learning models to categorize documents into meaningful clusters, making it easier to retrieve relevant information and identify patterns. This service is useful for research firms, content managers, and any business dealing with large text datasets.

Chatbots and Virtual Assistants

Leverage the power of conversational AI with our custom-built chatbots and virtual assistants. Our NLP experts design intelligent, context-aware chatbots that can handle customer inquiries, support requests, and even complex transactions. These AI-driven assistants enhance user experiences, reduce operational costs, and provide 24/7 customer support across platforms. Whether it's for e-commerce, healthcare, or banking, we offer tailored solutions to meet your business needs.

Social Media Monitoring

With our NLP-driven social media monitoring service, businesses can track brand mentions, customer sentiment, and emerging trends across multiple platforms. Our NLP experts analyze posts, comments, and messages in real-time to provide valuable insights about customer perceptions and market dynamics. This service helps brands manage their reputation, engage with customers effectively, and make informed marketing decisions based on social media data.

Entity Relationship Extraction

Entity Relationship Extraction identifies and analyzes the connections between entities within a body of text. Our NLP experts use advanced models to detect how people, places, events, or other entities are related, allowing businesses to better understand interactions and dependencies. This service is ideal for applications in fields like finance, healthcare, and law, where understanding relationships within text data can lead to critical insights.

Faq's

All You Need to Know About NLP (Natural Language Processing) Solutions

Our NLP solutions are crafted to empower businesses by unlocking the potential of human language. At smartData, we specialize in leveraging advanced NLP techniques to improve customer interactions, automate tasks, and gain valuable insights from text data. Whether you're looking to enhance chatbots, sentiment analysis, or document processing, our expertise in NLP can help transform how your business engages with customers and processes data. Let us guide you through the exciting possibilities of NLP and how it can elevate your business to the next level.

Our NLP experts develop intelligent chatbots, virtual assistants, and sentiment analysis tools that provide real-time responses, analyze customer feedback, and enhance engagement, leading to improved customer satisfaction.

NLP is widely used in healthcare, finance, e-commerce, customer service, legal, and marketing industries to automate tasks, extract insights from text, and improve operational efficiency.

Yes, our NLP solutions can analyze vast amounts of unstructured text data, extract meaningful insights, and generate automated reports, reducing manual effort and improving accuracy.

Recent Portfolio Projects

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Azure Parser

Azure Parser

Application works on parsing images coming from different sources in the form of messages, collect them, read them, convert them into a more readable form and extract data from them.

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Healthy Choices

Healthy Choices

The website help women to restore their vitality, those struggling with menopause and get life back on track. The application helps women with its 3 phase solution, firstly with medication that addresses the underlying cause of disease, second by giving a therapy to reach balanced hormones and third educating them about solutions with blogs. 

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Medical Billing Management for acupuncture

Medical Billing Management for acupuncture

This project is a feature-rich SaaS platform designed to streamline and manage the medical billing and administrative tasks of acupuncture offices. It includes functionalities for super admin, sub-admins (staff/medical billers), acupuncture office admins, and providers.

The Super Admin Panel for Medical Billing onboard acupuncture offices and medical billers. They have the functionality to view claim cases, assign tasks, and monitor their status, enhancing workflow management and operational efficiency.

Saytem allows providers/healthcare practitioners to concentrate on their patients while medical biller handle the insurance paperwork. The platform includes a providers/healthcare practitioners panel where individual providers can manage patient appointments, create SOAP notes, handle encounters and allowing the creation and submission of super bills. It also given provision to provider who is using their own EHR to export patient encounter via SFTP, and further allowing the creation and submission of super bills.

The Medical Biller panel is designed to streamline various billing and administrative tasks. The dashboard provides an overview of total cases and tasks assigned. Task management features allow staff to list, review, and edit visit details, including super bill codes, and save updates.

Saytem supports claim submissions to clearinghouses, both individually and in batches, creating EDI 837 I files, and generating CMS-1500 forms.  Submitted claims can be tracked, acknowledged, and managed, including handling rejections, editing claims, and resubmitting them. It also supports ERA payment management and processing secondary or tertiary payer claims.

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Outpatient Surgical Licencing Software

Outpatient Surgical Licencing Software

 A cloud platform dedicated to the physician owned and operated cardiac & vascular lab space. The application offers a clinical and administrative software solution, designed and tailored specifically for the OBL (office based lab) space, focus on providing clinical and administrative guidance to improve performance, streamline workflow efficiency, and drive quality/patient-focused programs. 

The outpatient space has its own challenges, standards, and regulatory requirements. Solutions focused on becoming the leading expert in OBL project development and growth through direct partnerships, expertise, and product/services designed specifically for the OBL space.

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Complete Rehabilitation Solution

Complete Rehabilitation Solution

Chiropractic medical records solution which is a multi-tenancy web-based solution that offers EHR, scheduling, paper billing, and documentation within one integrated system. The unique features are pre-set and customizable chiropractic templates and SOAP notes with visual body image which is ideal for health care professionals who also need to visually mark information about the body, such as masseuses or physical therapists. Exam features automatically link to compliant care plans generated for patients. Developed using Node.js as middleware and Angular at the front end with Postgress as back end solution is highly scalable.

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B2C eCommerce App

B2C eCommerce App

This cross-platform mobile application provides a good shopping experience to their users and enables them to browse and search for desired products by product name, category, or brands. Users will receive product recommendations based on ratings & shopping trends from web server via respective web services.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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