Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

Project aims to develop a comprehensive Mobile Workforce Management and Compliance Reporting solution tailored specifically for companies operating in the field of security services. This innovative platform will seamlessly integrate both web and mobile applications to enhance the efficiency, accountability, and compliance of security personnel in the field. 

With Mobile Workforce Management and Compliance Reporting solution, we aim to empower security service companies with the tools they need to optimize their operations, improve compliance, and ensure the safety and security of their clients. This project will enhance efficiency, reduce risks, and ultimately lead to higher client satisfaction and business growth. 

The goal is to provide quick, high-quality repairs for mobile phones, tablets, laptops, and desktops, along with an easy way to buy and sell pre-owned electronics.

It is a tool for online certification and tracking of outcomes. It has both user and administrative modules. 

A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:

• Enable sellers to conduct live streaming sessions for product demonstrations.
• Allow customers to view, interact, and purchase directly from live streams.
• Integrate with social media platforms for expanded reach.
• Facilitate real-time order and claim management.
• Support payment processing and secure transactions.
• Provide an intuitive admin dashboard for user and inventory management.

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.