This case study explores how smartData designed and implemented a cutting-edge service management solution tailored for Jacuzzi and spa services. The system is built to streamline service operations, enhance customer experiences, and optimize resource management. By integrating modern technologies, the platform ensures efficiency, scalability, and user satisfaction, while addressing industry-specific challenges.

This Proof of Concept (POC) involves setting up a Mirth Connect integration to process HL7 messages for communication with the UAE government healthcare system. The workflow includes:

• Receiving a JSON request via an HTTP Listener.
• Converting JSON to HL7 format.
• Sending HL7 data to the UAE government endpoint.
• Handling real-time HL7 responses, converting them back to JSON, and sending the response to the HTTP requester.
• Implementing retry logic (configurable, e.g., 3 retries) in case the government server is unreachable.
• Ensuring nothing is hardcoded and using a config file for parameters like retry count.
• Supporting JWT Authentication for secure HTTP requests.
• Creating separate Mirth channels for each message type (ADT, ORM, etc.), starting with ADT messages.

The Arabic Car Portal is a comprehensive automotive marketplace designed to help users find and purchase vehicles and car parts. The platform facilitates the buying and selling of three types of cars—New, Used, and Salvaged—along with an extensive product section for car parts. Users can perform both basic and advanced searches, including radius-based search, to find vehicles and parts that meet their requirements. The system allows dispute management where users can raise concerns about services, and these disputes will be managed by the Admin. Listings are location-based, and the platform supports multi-currency transactions managed by the Admin. Additionally, SMS Gateway integration enables direct communication between dealers and buyers.