Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Remittance Platform

Remittance Platform

Cloud-based money remittance platform comprising of a web application, mobile apps, kiosk and agent network system through which individuals can send money from the US to South Asian countries. The platform primarily solves the problem of the low-income workers in Northern California who are unbanked.

The system helps in easy transfer of money to their native Asian countries at much lesser commission compared to the bigger remittance corporations. 

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SaaS-based Tip Accounting Software

SaaS-based Tip Accounting Software

It’s a SaaS-based solution for tip accounting simplifying & automating tip collection, tip distribution, and other related services. The system is multi-interface with mobile apps for employers/restaurant owners/employees and has a web-based backend panel for admin. A subscription-based revenue model is implemented.

 

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Healthcare consultancy

Healthcare consultancy

Healthcare consultancy/ HIPAA software consultancy - guiding client's team in HIPAA compliance

Few areas covered:
EHR data security and encryption (in transit and at rest)
HL7
SMART on FHIR

Guidelines being followed in client's custom web & mobile app for COVID-19 diagnostic

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Mental Health Therapy Platform

Mental Health Therapy Platform

A digital therapeutics (DTx) platform that delivers evidence-based therapeutic interventions to mental health patients. It gathers, studies and analyses multiple data points of a patient’s physical, mental and behavioral traits during the treatment and customizes interventions that evolve as the program progresses. This digital platform provides three major offerings- intervention, engagement and patient-reported outcomes to provide post-diagnosis treatment to patients by tracking their health. 

The main entities involved in this solution are care agencies/medical centers, pharma companies, insurance companies, employers and mental health patients. The solution helps patients to track medications, timely reminders for appointments, personalized interventions, health tracking and video calls with care team members.

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Telehealth Application

Telehealth Application

The application is designed for the Saudi Arabia healthcare market, enabling patients to access remote consultations via video/audio calls with therapists and specialists. It includes features like pharmacy and laboratory modules, delivery management, and sample collection. The application will be HIPAA compliant, ensuring patient data security and privacy.

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OBSGYN EHR

OBSGYN EHR

OBSGYN-EHR is an intelligently designed PMS for both prenatal and postpartum care that comprehensively captures and manages all data points of the patient journey arising from examinations and patient diagnosis. It includes the first-trimester risk calculator, which is available to FMF certified and registered practitioners.

The product streamlines the processes of documenting and evaluating patient diagnoses. Based on the data captured the proposed product will also be able to make suggestions to further improve the existing workflow.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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