AI-Integrated CRM and Sales Tools

In the evolving landscape of AI-Integrated CRM and Sales Tools, smartData leads by redefining how businesses manage customer relationships and optimise sales strategies. We harness AI-driven insights to empower businesses with personalised, data-centric customer interactions that enhance loyalty and drive revenue growth. Our comprehensive solutions include AI-integrated CRM systems, predictive sales analytics, and customer engagement tools, designed to provide actionable insights, anticipate customer behavior, and streamline sales processes.

Our platforms go beyond basic AI integration by focusing on intuitive, user-friendly CRM and sales tools that are both functional and accessible. This ease of use ensures high adoption rates among teams, facilitating seamless engagement and effective use of AI insights. By partnering with smartData, businesses are equipped to elevate customer relationships, improve sales funnels, and gain a competitive edge in a fast-paced, customer-focused market. Join us in transforming customer interactions and driving sustainable growth through AI-powered CRM and sales innovation.

Recent Portfolio Projects

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1800Ironing

1800Ironing

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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Telepsychiatry platform

Telepsychiatry platform

A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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Treatment Builder / Structure Clinics

Treatment Builder / Structure Clinics

Solution is designed for an aesthetics clinic chain, allowing patients to browse multiple treatment options and packages based on their specific skin concerns.

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Business Listing Portal

Business Listing Portal

This project focuses on creating a dynamic and interactive business directory platform that serves as a bridge between customers and businesses. The platform aims to enhance local business visibility while providing customers with a seamless experience to discover, engage, and interact with various service providers.
The platform allows customers to search for businesses based on locations, view detailed profiles, and interact through reviews, ratings, and inquiries. Businesses can register, manage their profiles, subscribe to the service, and interact with customers. 
 

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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