AI/ML

smartData takes the lead in the field of AI and Machine Learning, offering a wide array of cutting-edge capabilities, including advanced algorithms, Natural Language Processing (NLP), and personalization. Our expertise extends to areas like computer vision, Generative AI, Optical Character Recognition (OCR), and chatbots, driving innovation in data analysis and automation.

Our prowess in AI and Machine Learning encompasses the use of advanced algorithms that enable businesses to harness the power of data. These algorithms provide data-driven insights and enable informed decision-making, making data a valuable asset in your organization's growth.

NLP is another critical facet of our expertise, allowing us to create AI systems that understand and process human language, opening doors to chatbots, language translation, sentiment analysis, and personalized content recommendations.

In the realm of computer vision, we leverage AI to analyze and interpret visual information from the world. This technology finds applications in image and video analysis, object recognition, and facial recognition, among others.

Generative AI is at the forefront of our innovation, enabling us to create content, artwork, and even computer-generated music. It's a powerful tool for generating data that can be used in various creative and practical applications.

Our expertise in integrating the Large Language Models (LLMs) with generated machine learning models has been exhibited in the projects. Integrating Large Language Models (LLMs) (like GPT-4 and Jenni AI) into our AI applications can significantly enhance their capabilities in understanding and generating human-like text.

Additionally, our expertise in OCR technology allows us to extract text from images and scanned documents, streamlining data entry and retrieval processes.

Our extensive experience with chatbots enhances customer service, automating responses and providing instant support while improving user experiences.

Lastly, our strength in predictive analytics enables businesses to anticipate future trends and outcomes based on historical data, a valuable asset for informed decision-making.

In conclusion, smartData's leadership in AI and Machine Learning empowers businesses with the tools and capabilities to drive innovation, enhance data analysis, and automate processes, contributing to growth and success in an ever-evolving digital landscape.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Smart Factory Operations Platform

Smart Factory Operations Platform

FOA is a modular AI-powered smart factory management platform designed to digitize and streamline maintenance operations, production monitoring, and resource planning for manufacturing units. It helps facilities reduce downtime, optimize costs, and enhance productivity through real-time analytics, automation, and predictive maintenance powered by AI and IoT integrations.

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NDIS CRM

NDIS CRM

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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