Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

• Showcase a comprehensive range of heating products with detailed descriptions and images.
• Provide information on services such as heater repairs, inspections, and maintenance.
• Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
• Offer contact details, showroom location, and operating hours for customer convenience.
• Ensure a responsive design for optimal viewing on various devices.

It is an in-venue restaurant ordering system that allows customers to pre-order food for on-table delivery or pickup, eliminating the need to wait in long queues. The system will consist of a mobile application for customers and a web-based backend for restaurant management.

In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.

It is a web-based interface for the configuration of data as per WHS need of the organization and mobile app that could be used by staff users to update data into the system using mobile-enabled forms.

The proposed system is offered on a subscription basis i.e. SaaS-based to various companies that want to manage their WHS data. It is a platform targeted to provide services related to workplace health and safety.

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.