AI and Data Solutions

Artificial Intelligence & Machine Learning

Artificial Intelligence & Machine Learning

Leverage AI and ML to gain predictive insights, streamline processes, and enhance productivity. Our solutions address specific business needs, whether through custom AI model development, supply chain optimisation, or improving customer service. Key offerings include:

  • Custom AI model development: Tailored AI models address unique business challenges and unlock growth opportunities.

  • Machine learning integration: Seamlessly integrate ML into existing systems to automate tasks and improve efficiency.

  • Predictive analytics and forecasting: Utilise historical data to predict trends, enabling informed, data-driven decisions.

  • Computer vision applications: Advanced visual recognition systems enhance security and offer valuable insights through image analysis.

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Data Analytics & Business Intelligence

Data Analytics & Business Intelligence

Our data analytics services transform raw data into actionable insights, providing a complete view of your business. We help you understand operations, customer behavior, and market trends to support data-driven decisions. Key features include:

  • Data warehousing and ETL processesWe design scalable data warehouses with efficient ETL processes to streamline data integration and accessibility.

  • Big data processing and managementHandle large datasets in real time, ensuring smooth data processing, storage, and management.

  • Interactive dashboard and report generationGenerate intuitive dashboards and reports for easy tracking of performance metrics.

  • Data visualizationUsing tools like Tableau and Power BI, we make data visually compelling, helping you make strategic decisions quickly.

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Chatbot Development & NLP Solutions

Chatbot Development & NLP Solutions

Enhance customer engagement and automate service with smart AI-driven chatbots and NLP solutions. By understanding and processing natural language, our solutions improve user experience and streamline interactions. Key capabilities include:

  • AI-powered chatbot development: Create intelligent chatbots that simulate human conversations, automate responses, and reduce manual workload.

  • Natural Language Processing (NLP) integration: Incorporate NLP for effective human language processing, allowing for smooth, conversational interactions.

  • Voice assistant applications: Develop voice-activated systems for hands-free service interaction, enhancing convenience and accessibility.

  • Sentiment analysis tools: Use NLP to interpret customer feedback, reviews, and social media sentiments, helping your business respond strategically to customer needs.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Edge Fitness Watch app

Edge Fitness Watch app

Edge Fitness for Apple Watch is a companion app that lets users view, start, and track scheduled workouts (Running, HIIT, Strength) directly from their wrist. With real-time cues, progress tracking, and seamless iOS/backend sync, it minimizes phone reliance during training. Designed for hybrid fitness, it supports multiple workout types out of the box, delivering a streamlined, distraction-free experience.

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Bartender Tipping Platform

Bartender Tipping Platform

It is a digital tipping and peer-to-peer payment platform designed to simplify, modernize, and enhance the tipping process for service professionals, creators, and gig workers. It empowers individuals to receive cashless tips directly through digital payments, providing an easy, secure, and fast way for customers and supporters to express appreciation. The platform is ideal for industries where cash tips are common but declining due to the rise of cashless transactions. 

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