Agile Methodology

At smartData, our commitment to Agile methodology extends to specific practices like SCRUM, Test-Driven Development (TDD), daily standups, and Sprint-based delivery. These practices, in addition to our Agile principles, play a significant role in ensuring flexibility, customer involvement, rapid delivery, and ultimately, outstanding project outcomes that drive high client satisfaction.

We've adopted SCRUM as a fundamental framework for managing and delivering projects. SCRUM's iterative and incremental approach ensures that development is conducted in short cycles, known as Sprints. These Sprints typically last two to four weeks and allow us to adapt to changing requirements and deliver a valuable product incrementally.

Test-Driven Development (TDD) is a core part of our Agile process. With TDD, developers write tests before writing the actual code. This practice ensures that the software meets predefined criteria and significantly improves code quality and reliability.

Daily standup meetings are a crucial part of our Agile approach. These short, daily meetings bring the development team together to discuss progress, challenges, and plans. They keep the project on track and maintain open communication between team members.

Sprint-based delivery is a hallmark of our Agile approach. We break projects into manageable Sprints, each with its own set of objectives and deliverables. This approach ensures that clients receive tangible results at regular intervals, maintaining transparency and allowing for quick adjustments.

Our Agile practices are not just about the methodology; they are part of our agile mindset. By fostering these practices, we ensure that our projects remain flexible, engage the customer at every stage, deliver rapidly, and result in exceptional project outcomes that drive high client satisfaction.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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AXIGO Windshield Repair Marketplace Platform

AXIGO Windshield Repair Marketplace Platform

AxiGo Auto Glass is a two-sided mobile marketplace designed to connect car owners needing windshield repair or replacement with certified local installers. The goal was to digitize a fragmented, offline industry and deliver a smooth, trusted experience covering job booking, quoting, secure payments, and post-job reviews.

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Marketplace with logistics system

Marketplace with logistics system

The client wanted to develop an online marketplace application where marketers can register, create their own stores, and sell products on behalf of the client or vendors. Vendors can upload products, manage inventory, and set shipping methods. Marketers have the option to choose from 20 predefined themes, customize store settings (logo, content, domain), and earn commissions as affiliates.
The platform includes warehouse and order management, and integrates with third-party services like GoDaddy for domain registration and PayPal for payments. It follows a subscription-based model (free or paid) and is designed to support multiple languages.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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