Social

Embark on a journey of enhanced employee engagement and well-being with smartData's state-of-the-art software solutions. Recognizing that a thriving workplace relies on empowered and content employees, our dedicated software development paves the way for organizations to cultivate a culture prioritizing employee satisfaction. In redefining the employee experience, smartData's software solutions seamlessly integrate technology to amplify communication, collaboration, and recognition. Going beyond traditional approaches, our applications create platforms connecting employees, boosting motivation, and reinforcing a sense of value within the organization. Our software development prioritizes workplace well-being by extending beyond the digital realm to address the holistic health of employees. From wellness tracking to personalized resources, our solutions empower individuals to take charge of their physical, mental, and social well-being, believing that a healthy workforce is integral to a productive and engaged workplace. Central to our development ethos is the enhancement of positive company culture. Our intricately designed applications mirror aspects such as transparency, inclusivity, and a shared sense of purpose. By leveraging technology, we assist businesses in creating and sustaining a company culture conducive to heightened employee engagement and satisfaction. In the pursuit of lasting workplace success, smartData's software solutions serve as catalysts for positive change. Through capturing and analyzing employee feedback, we enable informed decisions, ensuring that employee satisfaction remains at the forefront of organizational goals. Join us in transforming your workplace into a haven of employee engagement, well-being, and satisfaction, where success is measured by the thriving individuals within your organization.

smartData core Social services

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Sonic Voice – Restaurant Calling Agent

Sonic Voice – Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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Centralized Data Management & Reporting Platform

Centralized Data Management & Reporting Platform

Product is designed for recognised aerospace leader specialising in propeller manufacturing and aviation technology which aims to streamline and centralise critical operational data, enabling business leaders to efficiently manage finance, production, order fulfilment, and operational excellence. By integrating real-time data processing, dynamic reporting, and interactive visualisations, this system ensures seamless decision-making across multiple business units. The solution not only enhances internal operations but also strengthens overall efficiency, aligning with the company’s commitment to technological advancement and aviation excellence

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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