Patients seeking on-demand IV therapy services often experience delays in treatment approval, limited communication visibility, and fragmented coordination between providers, nurses, and support teams. The client required enhancements to streamline patient intake, automate operational workflows, and improve real-time communication across all stakeholders.
 

smartData enhanced the existing Day & Night IV platform by optimizing patient, nurse, NP/PA, and support portals with automated notifications, improved treatment workflows, AI-assisted intake and dispatch capabilities, and upgraded UX for scheduling, approvals, and inventory management. The solution introduces structured medical history reuse, guest checkout options, intelligent nurse assignment tracking, and an AI call agent to assist with reservations and patient screening.
 

As a result, the platform improves operational efficiency, reduces response times, enhances patient engagement through proactive communication, and establishes a scalable foundation for future AI-driven treatment personalization and automated care coordination.

Managing supplier audits and third-party risk through spreadsheets and disconnected processes often leads to compliance gaps, delayed audits, and poor visibility. smartData developed Pharma TPR, a centralized web platform that digitizes the complete supplier audit lifecycle—from onboarding and audit planning to findings management, CAPA tracking, and regulatory documentation. The solution provides secure role-based access for administrators, auditors, and suppliers while streamlining collaboration and maintaining complete audit traceability. Automated workflows, document management, and compliance reporting reduce manual effort, accelerate audit execution, and strengthen regulatory preparedness for pharmaceutical organizations.

Client handled a high volume of freight inquiries through multiple email inboxes, resulting in manual processing delays, inconsistent responses, and missed business opportunities. smartData developed Auto-Pilot, an AI-powered inquiry management platform that automatically captures inbound emails, classifies them into Type A (formal quotations) and Type D (rate requests), extracts key logistics information, and generates professional responses with minimal human intervention. Built using Python/Django, React, PostgreSQL, Gemini AI, and GCP, the platform provides centralized inquiry tracking, automated follow-ups, role-based approvals, and real-time visibility across the entire inquiry lifecycle, enabling faster decision-making and improved operational efficiency.