Healthcare Software Development Agency in Australia

Restaurants frequently lose revenue due to missed inbound calls during peak hours, staff shortages, and after-business hours, resulting in lost food orders, missed reservations, inconsistent customer experiences, and increased operational burden on restaurant staff. Traditional phone-based ordering and reservation processes also rely heavily on manual interactions, making them prone to human errors, inaccurate order capture, and fragmented coordination between restaurant staff, POS systems, and reservation platforms.

smartData developed Junabell.ai, a multi-tenant SaaS AI voice agent platform that serves as the primary point of contact for restaurant customer interactions. The platform autonomously answers inbound calls, identifies customer intent, manages pickup and delivery orders, books table reservations, and optionally delivers restaurant menus and confirmations via SMS. It integrates seamlessly with Toast POS for food ordering and OpenTable for reservation management while providing restaurant owners with a self-service portal to configure menus, business rules, operating hours, AI voice settings, and branch-specific preferences.

The solution also includes a centralized Internal Operations Console for monitoring AI performance, troubleshooting failed interactions, and supporting restaurant onboarding, along with comprehensive reporting for inbound call activity, order volumes, reservation metrics, and branch-level operational performance. As a result, Junabell.ai helps restaurants improve customer responsiveness, reduce missed revenue opportunities, enhance order accuracy, streamline restaurant operations, and deliver a consistent customer experience across multiple brands and locations.

Individuals seeking holistic wellness often rely on multiple applications for meditation, journaling, astrology, wellness shopping, and expert guidance, resulting in fragmented experiences and limited personalization. The client envisioned a single intelligent platform that could deliver personalized wellness recommendations while integrating multiple wellness services into one ecosystem.

smartData developed SoulPath, an AI-powered wellness platform that combines personalized daily insights, mood tracking, meditation, guided rituals, journaling, expert consultations, wellness courses, and an integrated Soul Store. The platform leverages AI-powered Aura Detection and Floor Plan Vastu Analysis to generate personalized recommendations, helping users make informed wellness decisions. It also offers subscription plans, progress tracking, notifications, and a comprehensive admin portal to efficiently manage users, content, products, and platform operations.

The solution delivers a unified digital wellness experience, improves user engagement through AI-driven personalization, creates multiple revenue opportunities, and provides a scalable foundation for future wellness innovations and intelligent care experiences.

ChatRx is an innovative telemedicine platform designed to provide fast, accessible, and affordable healthcare for 39 common infections. By combining an AI-driven symptom assessment chatbot with asynchronous doctor reviews, ChatRx eliminates wait times and the need for scheduling appointments. The platform consists of three core components: a responsive patient-facing frontend for symptom collection and payments, a comprehensive Admin portal for doctors to review cases and issue prescriptions, and a secure Node.js backend. Integrating seamlessly with Stripe and PayPal for billing and DoseSpot for compliant e-prescribing, the solution streamlines the entire patient journey. Strict security measures like , comprehensive audit trails, ensure complete HIPAA compliance and patient data privacy.