We deal with a new information technology generation that involves big data, internet of things (loT), cloud computing, and artificial intelligence to transform the conventional medical practices in an all-round way, making healthcare more efficient, more personalised, and more convenient. Smart healthcare services like smartHealth and smartTelehealth are utilising the technology that leads to better diagnosis, well-organised treatment plans, and devices that improve life quality, which can be adapted and are cost-effective.
At smartData, we understand that to keep pace with the technological advancements, the essence of reusability and scalability is manifold. On similar lines and using the latest technologies, we have built components of clinical care solutions that help health organisations and providers to manage their practice requirements efficiently. Our smartHealth solution is a SaaS-based platform for organisations with multi-locations that includes the following major features:
smartHealth- components of clinical care solutions | Telemedicine-EHR
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
Loop is a comprehensive SaaS platform designed to empower restaurant and store owners with a fully integrated ecosystem. It offers a suite of applications, including a Merchant App, Store App, and Driver App, enabling seamless management of businesses, storefronts, and delivery operations. The platform aims to enhance the customer ordering experience and facilitate efficient order delivery through a dedicated driver app. Additionally, Loop provides features such as unlimited product listings, automatic catalogs for sponsored ads, advanced marketing tracking compliant with QR payment links, QR menus, and robust stock management tools.
Commute is a ride-sharing platform designed for short, recurring trips like daily commutes. It features automated fare calculation, in-app wallets, real-time tracking, and integrated driver/passenger workflows — all managed through a robust admin panel and backed by scalable APIs and third-party integrations.